Customer Testimonials
Thank you very much
Chase and the Sheperds team did an outstanding job throughout the purchasing process. It was a pleasure working with them.
Cory in service is fantastic very understanding and willing to work with you would 100% recommend.
Great experience from start to finish with Shepherd’s! Chase was fantastic to work with. Will definitely recommend!
Good communication for repairs, with insurance and with us. Beautiful work done and running well.
Well I just bought a new car exactly what I wanted thanks to Byron he was terrific at letting me know and easy to work with. Tim was amazing at showing how to get hooked up to whatever I needed OnStar, google, Sxm ect…Russ was also very easy to work with, plus everyone in the shop is great, I would definitely recommend this place to buy a car and plus I love my new blacked out Acadia thanks guys!
Very professional
I appreciate there oil change service. I just wish it was a walk-in service vs. Scheduled.
Sherperds always makes sure that everything needed is done and done correctly! We value their professionalism and friendly manner!!!
In-N-Out without any problems. Great service.
I actually called the wrong dealership and made an appointment so whenever I got to Shepherd's they didn't have an appointment for me. But they got me in right away and took care of my problem! Good people to deal with.
Aaron, Cory, Robin, and Tim are very professional, attentive, and accommodating. The Shepherd’s entire service department does a great job. I am very thankful for them.
Got my truck in after I dented up drivers door and quarter panel. Got me in quick and got me out ahead of schedule. Looked beautiful when I got her back!
Super friendly, courteous and eager to help us find the right vehicle to fit our needs.
Friendly folks, punctual on their time of repair, in and out within an hour.
Had a great experience at Shepherd's Chevrolet and Gavin was really good to work with, Thanks
Staff goes above and beyond. Makes purchasing a vehicle a great experience.
This is my third vehicle from Shepherds. Enjoy the interaction with all the staff; particularly, Chase. Great job!
Gavin is great always had good luck with Shepherds can’t go wrong
I was helped very much with the purchase of my new vehicle.
Had an appt for 6 pm for an oil change the gentlemen that were working were very nice and got me right in even though I was a little early. Told me where I could go sit tobe cool and wait . Was done in no time and on my way home.
Shepherds is an amazing dealership. Their care and attention to detail has always impressed me. I just bought my 2nd vehicle from them and couldn’t be happier! Our family will be customers for years to come
This is my third vehicle experience at Shepard's. Thanks to the team! Chase is my primary contact. Always provides the best info and. Price. Got to meet Russ, Tom and Tim. Thanks
Sales went great ,everyone very helpful
Excellent fast service at a great price.
Just got an oil change! It's always a good experience with their service department !
Best car buying experience I've ever had. Thank you Gavin for your great customer service and knowledge .
Gavin was extremely thorough and honest with me and answered every question with zero bs! Highly recommend him if you're looking for a vehicle
Fast, honest and reliable. Love Shepherds in K town
Chase is the man!
Chase was a true professional, we negotiated on a price that was fair. He is also very knowledgeable about the vehicles. We would purchase again from him. Gary
Fast, great job
Byron was a great salesman, worked with us on price to make this a great deal. Transaction went smoothly, made buying this truck easy and quick! I will recommend Shepards to friends n family. Thank you!
I had a noise in the front left tire when I turned right. I called over, they had no open appointments, but I told Jason the service writer I was leaving for New York next week and wanted to make sure it would be safe to drive, he told me to bring it over and he would get done one to take a look at it. I did, they tightened it, and told me I needed to get an alignment. When I asked what I owed, he said nothing, gave a good day. Great customer service. He went above and ... Read More Google - Jun 12, 2026
Always enjoy the wonderful customer service from Tim!
George was a pleasure to work and answered all my questions with a quick response 👍 I would highly recommend him for all your car purchasing needs 😀
we had the best experience with shepherds ln Kendallville, Indiana. From start to finish, they were professional and do amazing work. We would definitely recommend them to anyone.
Great experience, very happy with a great buy
Chase Anderson was great to work with. Made it smooth and easy. In and out!
Simply the best! Tom Shepherd, Brad Briner and Chase Anderson always go above and beyond! I still Drive from SC and FL to buy from this amazing family dealership
Awesome service
Prompt, polite, courteous, professional, exemplary service for a routine oil change, less than an hour👍
Brad was amazing to work with! Love my New car!!!
Was a great experience made my Tire purchase smooth!!!! Thanks Shepherd's
Facility was clean and organized. Staff were friendly and professional.
Gavin had the truck ready for me to look at when we arrived. He was very helpful during the purchase process. I would highly recommend purchasing a vehicle from Shepherds.
Wonderful Experience! Chase was so helpful and accommodating!!!
Very friendly great service
Byron was great. Very knowledgeable and helpful. He was personable even after the sale.
Chase is very friendly and helpful , great service !
On Friday May 1st we were in Shipshewana, IN taking care of some personal business when our 2023 3.0 liter diesel truck broke down. We are not residents of IN. The computers were throwing several warning codes, the truck shut itself down and we were stranded. We had the truck towed that day to Sheppards. The staff at Sheppards could not have been more compassionate and helpful. Our mechanical problems as it turned out were very unique. It has taken two and a half weeks for them to be able to properly diagnose and fix the problem. The awesome thing was that ... Read More Google - May 22, 2026
Always friendly and honest service from everyone.
Accommodating and friendly personnel. Byron was great to work with and the finance team made the process as easy as possible.
Shepherds always goes the extra mile to find the vehicle we are looking for. Stop in and see Chase!
Quick efficient And friendly staff
My vehicle was waiting for a part to arrive and it was fixed quickly within a day and is running great now!
Chase Anderson has been the most reliable listener & constant communicate with the of type of vehicle I’ve been looking for. 🙂
Start to finish. Very organized and listened to what I wanted to purchase. Could not be happier.
I would like to give a big thank you to Gavin M. For all the help, he helped me during the buying process of my truck he was very helpful he was very polite and a huge thank you to shepherds if you are in the market for a vehicle go see Gavin in Kendallville Indiana
My husband purchased a truck 6 months ago and I then purchased a vehicle 2 days ago and we had a great experience!!
Cedric Jiles was great to work with. He was helpful and very responsive. He made the whole process quite easy. I highly recommend him! Great follow up too!
I had the pleasure of working with Cedric Jiles on my purchase and he was very polite and very helpful, my vehicle had a few thing wrong with it and he made sure that everything was fixed before i picked it up, great service and customer care.
I got ahold of Cedric and it was no time and I was sitting at his desk at Shepherd’s. He made the process painless and was very helpful. I ended up not being able to complete the deal on my end, but when I am able to do this again I will not go through anyone besides Cedric. Down to earth, amazing guy! Go to him for your car needs!